Refund Cancellation and Change Conditions
Change
Special sized carpets and runners, special design carpets and personalized products are not exchanged and refunds, the customer cannot exercise the right to withdrawal.
info@reydeko.com You can send an e-mail containing the name, code and order number of the product you want to change to the address. 09:00 - 22:00 between hours 05319252986 From the date of receiving your product from our number WhatsApp contact number 14 You can request change within the working day.
The product you will return should be sent to the address below with the cargo company that brings the product to you with the original package/ box.
After reaching the product side, it is examined by our Quality Control Authorities within 5 working days.
Address: Atatürk Mah. Mustafa Kemal Cad. NO: 5 ATAŞEHİR/İSTANBUL
Return
Special sized carpets and runners, special design carpets and personalized products are not exchanged and refunds, the customer cannot exercise the right to withdrawal.
info@reydeko.com You can send an e-mail containing the name, code and order number of the product you want to change to the address. 09:00 - 22:00 between hours 05319252986 From the date of receiving your product from our number WhatsApp contact number 14 You can request a refund within the working day.
The product you will return should be sent to the address below with the cargo company that brings the product to you with the original package/ box.
After reaching the product, within 5 working days, the quality control will be examined by our authorities and if there is no situation to prevent change, your request will be fulfilled and sent to you.
Address: Atatürk Mah. Mustafa Kemal Cad. NO: 5 ATAŞEHİR/İSTANBUL
The fee refund of your payment orders at the door is carried out according to the number of installments made in installments.
For example: If you buy the product in 3 installments, your refund will be completed in 3 months.
Cancel
For the cancellation of your order, on weekdays within 24 hours 09:00 - 22:00 between hours 05319252986 You can make it by contacting us at our number WhatsApp contact number.
Use of the right to withdrawal - Special Conditions
The products will not be delivered unless approved for return and exchange from our customer service.
Refund & exchange should be sent to the address specified. Otherwise, our company is not responsible for the return & exchange of the products.
The original box/packaging will not be accepted by the replacement & refund of products that have been disrupted and have lost their salability.
Special sized carpets and runners, special design carpets and all personalized products are available, there is no change and refund, the customer cannot exercise the right to withdrawal.
The return and exchange fees of purchases made from abroad belong to the buyer.
Be sure to check the damage/deform before receiving your cargo. If the police are not attached to the damaged/deformed cargoes, no action can be carried out in accordance with the official procedure.